A blog about smart marketing and conversion optimization.

Don’t advertise on Quora until you know 6 things

Quora has proven itself a valuable source of knowledge, not only in online marketing, but across so many different categories. Now, the platform is finally hinting at its plan for revenue, having launched Quora Ads earlier this year.

As an advertising platform, Quora is young and far from feature-rich. But the audience it attracts and the targeting available is very interesting to potential advertisers. Anytime you have a website where people spend time reading,Read more…

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Quora has proven itself a valuable source of knowledge, not only in online marketing, but across so many different categories. Now, the platform is finally hinting at its plan for revenue, having launched Quora Ads earlier this year.

As an advertising platform, Quora is young and far from feature-rich. But the audience it attracts and the targeting available is very interesting to potential advertisers. Anytime you have a website where people spend time reading, learning and thinking about relevant subject matter, advertisers want to be there. These are the traits of a highly engaged audience.

As a digital marketing agency, Clever Zebo has spent some time experimenting with the Quora advertising platform, and we wanted to share what we’ve learned so far. Here are some of the most important optimization strategies and tips we encourage Quora Ads advertisers to consider.

1.  Always split desktop vs. mobile

When you start optimizing Quora Ads, you’ll soon notice there are no device-level bid adjustments.

In cases like these, we usually recommend that you create separate campaigns for each device in order to give yourself maximum control around bids.

In some cases, desktop bids can be twice as demanding as mobile bids, depending on the audience you’re targeting.

If you don’t break up campaigns by device, you may find yourself bidding too high on mobile and paying more than you need to, or bidding too low to attract any significant volume of desktop users.

Quora provides a useful bid estimation tool, displaying a cost-per-click range and a suggested bid according to the platform’s best estimate. You can see how the desktop and mobile bids differ below.

Mobile bid estimates

 

Desktop bid estimates

2.  Granular targeting, low volume

Quora Ads allow for very granular targeting and we usually end up seeing an efficient cost per acquisition (CPA). However, when it comes time to scale our campaigns, we’ve found there is often limited volume available to grow.

Tip: Quora also has a handy reach estimation tool, which you can view on the right hand side of the screen while creating your ad set, as pictured above.

3.  Import keywords from your Google AdWords campaigns

An effective way to quickly build your list of topics for targeting on Quora is the AdWords keyword import.

We recommending using this tool to gather topic recommendations and increase the reach of your campaigns.

 

4.  Remarketing

Remarketing is a useful feature to explore in ad platform that offers it. Quora Ads allow you to install a site-wide pixel (to be placed between the between the <head></head> tag of your website), and using this pixel you can create your remarketing audience under the ‘Audiences’ tab.

Quora has some more granular options that can be leveraged for audience building, to create multiple segments:

Tip: You also have the option to exclude audiences (for example, some businesses may want to exclude those who already converted).

5.  Copy limitations

You’ll find that Quora Ads have stricter copy guidelines than other ad channels, and you may face ad disapprovals if you don’t adhere to their ad copy policy.

These are some of Quora’s ad copy restrictions to be mindful of:

  • Too much capitalization (you can’t capitalize the first letter of each word, as you would likely do in Google AdWords)
  • Incomplete sentences (you must write your ad in sentence form)
  •  ‘Misleading’ copy/claims (superlatives such as ‘#1 provider’ or ‘top firm’ are not accepted)
  • Abbreviations are not accepted (LMS must be spelled out as ‘learning management system’)

When you create ads on Quora’s platform, here’s what the ad builder looks like:

Tip: Add a relevant call-to-action (CTA) for best results.

6. App install campaign

Quora offers an ‘App Install’ objective, with conversion tracking through third-party mobile app measurement tools such as AppsFlyer, Adjust and others.

Here, you’re working with the same granular targeting options and ad copy specs as ‘Conversion’ campaigns, with the addition of a ‘Get the app’ CTA. Unlike other Quora Ads, app install campaigns don’t feature a Display URL.

If you have a mobile app to promote, this is a great sandbox to test your acquisition efforts.

Overall, we’ve been impressed with the Quora advertising platform in its infancy. The ad creation process is well thought-through, and the advertising on the site doesn’t distract from the core learning functions that have brought visitors flocking to Quora.com.

You’re likely to see advertisers getting increasingly clever with their approach in order to create relevance. For example, Wishpond phrases their ad headline below as a question, mirroring the organic site experience:

You can see TrenDemon below using the same strategy, which suggests that perhaps framing your ad as a question can improve clickthrough rates:

Quora gives advertisers the tiny but meaningful benefit of a “Promoted by” callout in advance of the ad, which announces that this is a sponsored listing, but also creates some light brand awareness. As with other ad platforms, “Free” is still a popular sell to lead with.

What do you think of Quora Ads so far? Let us know on Twitter @cleverzebo.

Looking for a marketing agency to help you test Quora Ads and find the right digital advertising strategy for your business? Talk to a marketing genius today.

 

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Should I advertise my business on Taboola or Outbrain?

Over the last ten years, native advertising platforms have steadily grown, now owning more than 50% of the digital display market. You’ve probably heard of the two largest independent native advertising platforms: Outbrain and Taboola.

The question a lot of marketers have is: can Outbrain or Taboola be an effective ad platform for my business?

Much has been written on this topic, but ultimately it’s clear that some companies have been shrewd enough toRead more…

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Over the last ten years, native advertising platforms have steadily grown, now owning more than 50% of the digital display market. You’ve probably heard of the two largest independent native advertising platforms: Outbrain and Taboola.

The question a lot of marketers have is: can Outbrain or Taboola be an effective ad platform for my business?

Much has been written on this topic, but ultimately it’s clear that some companies have been shrewd enough to extract valuable leads and sales from this relatively fresh marketing channel. This post aims to explore how to build and optimize native content campaigns effectively on Outbrain and Taboola, and to look at some key differences that distinguish the two platforms.

Where do Outbrain and Taboola Ads appear?

If you’ve seen “related articles” beneath content you’ve read on the web — often with thumbnail images and sensational-seeming headlines — this is where Outbrain and Taboola play. Sometimes you can spot the company’s footprint above this section of related content.

It looks like this:

Pricing and bid flexibility

Both Taboola and Outbrain offer native advertising placements on a cost per click (CPC) basis. Outbrain allows bidding in $0.01 increments and offers excellent visualization tools for estimating traffic volume and daily costs based on bids, targeting, and your campaign’s clickthrough rate (CTR).

Taboola allows for bidding in $0.001 increments and, once a campaign is active, allows buyers to modify those bids up and down, at a site level, as much as 50% of the baseline CPC bid. This is not an optimization feature that Outbrain offered at the time of writing and, while it may seem like a small difference, for direct response advertisers, the added flexibility around bidding and optimization can have dramatic results on cost per acquisition (CPA) outcomes.

Publisher-level bidding and optimization is a huge advantage of Taboola over Outbrain.

Quality and performance

When reviewing Outbrain and Taboola performance side by side, looking at the specific websites where your content appears, you will notice a marked difference in the brand recognition of the publishers that work with Outbrain. This isn’t to throw Taboola’s publishers under the bus, but you won’t find publishers like Reuters, CNN, Fox News, and The Washington Post working with Taboola. You will see these well-recognized brands and publications in the Outbrain network.

Still, these high-profile publishers can be a double-edged sword. If you are a brand-sensitive company relying on softer success metrics (e.g. traffic and engagement), or a company that generally prefers the name recognition and is willing to pay for it, Outbrain could be the right choice. On the other hand, if you are 100% focused on direct response advertising and return on your investment in the form of sales, Taboola could be a stronger fit for you. Their long-tail network of websites and additional bidding flexibility is often going to yield better CPAs.

It’s worth testing both platforms, but businesses with limited ad budgets should know about this key difference.

User experience

There is a more dramatic difference between Taboola and Outbrain when it comes to the usability of the dashboard. Even though Taboola often performs better for direct response and conversion-focused companies, Outbrain’s user interface is faster, more intuitive and better visually organized. It offers more data at-a-glance and provides a much easier-to-use ad builder (they call it “uploading content”) that includes import and export features, which save time and improve accuracy. There is also a convenient drag-and-drop interface for uploading new images.

Comparatively, Taboola’s user experience feels old. It is difficult to change certain targeting settings and it can be tedious to upload new ads. You cannot see certain ad creative stats and make changes to active ad creatives from the same screen. It can also be difficult to change specific targeting settings at the line item level.

The lack of CSV upload features for ad optimization is a shortcoming of both platforms. Taboola and Outbrain both require a “hunt and peck” approach for optimization. As an agency we’re excited to usher in new features that would allow buyers to manage optimization offline or via third party tools, e.g. via Excel, and import via CSV or make changes via API.

Other optimization tips and final thoughts

Perhaps the most critical part of optimizing Taboola and Outbrain campaigns is to build custom site lists. If you are spending more than $20,000 a month on either Taboola or Outbrain, you’ve probably discovered that 20% of the publishers you buy from are driving 80% of the conversions.

When you build custom site lists, you can focus more spend on sites that perform well and better optimize bids for the 20% of sites that drive the majority of your success. This leaves the non-custom site list line items open for prospecting new sites, and you can bid less on these line items as you no longer need to keep bids high enough to ensure traffic from those best-performing 20% of publishers.

Through careful examination of each publisher broadcasting your ads, and rigorous optimization by publisher, you can make your investment with Taboola or Outbrain super efficient.

Looking for an agency that specializes in content promotion platforms like Taboola and Outbrain? Learn more about Clever Zebo’s expertise with Taboola and Outbrain campaign optimization.

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9 things we’re proud of, embarrassed about & otherwise excited to share

Launching a new website is a painful and simultaneously awesome experience. We’re fired up to introduce our brand new digital home — and equally excited to share a few of the things we discovered in the process of building it. So here we go.

Building a badass team isn’t easy

Let’s start with one of theRead more…

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Launching a new website is a painful and simultaneously awesome experience. We’re fired up to introduce our brand new digital home — and equally excited to share a few of the things we discovered in the process of building it. So here we go.

Building a badass team isn’t easy

Let’s start with one of the challenges: recruiting. As I think about our team, one thing is clear. I personally made a lot of mistakes getting here. I’m very proud of Clever Zebo’s current talent, but there were so many promising interviews that turned into excruciating, crash-and-burn “test runs” at working together. It’s embarrassing just how bad I am at using a series of interviews and writing samples to predict how successful a new team member will be. We inevitably warm up new recruits each quarter who won’t make it. And that’s usually my fault.

Breaking up is hard to do

If you’re familiar with Clever Zebo, you know that Josh and Igor were partners from the beginning. You might also know that Josh is a brilliant, dynamic individual with a great many interests and talents — which is why it may not surprise you to learn that Josh made the difficult decision to part ways with the Zebo and pursue other projects this year.

It was a new experience for both of us, having never negotiated the exit from a business before. It didn’t come easy at first. There were disagreements and open questions. We took great care in working out a solution to every problem with professionalism and respect. I’m proud to say that our friendship remains strong. And in fact, this very style of heartfelt blog post to accompany a big development at Clever Zebo is signature Josh — I’m merely borrowing from his playbook.

Defining what we do better than anyone else

Many agencies open their doors with a bit of an identity crisis, and we were no different. During the website refresh, we had to think hard about which areas of our expertise have evolved and what we’re the best at. It’s nice to confirm that, yes, paid search and paid social are core strengths. We also continue to take on marketing automation projects. Fresh creative talent has enabled us to take on more conversion-centric landing page and website creation in 2017. Now it feels more clear than ever what we do as an agency.

Our core values remain intact

In 2011, we set out to build a business that reflected who we are as humans. We wanted to value honesty, integrity, great service, a focus on measurable results and a work-life balance we could boast about. No matter how big the company became, we wanted to empower our entire team to travel and experience the best parts of life — especially when those parts were not work.

That’s why we’re a remote company without a centralized office or a requirement for “face time.”

Six years later, it’s clear that experiment has improved and not stifled productivity.

The website refresh forced us to confront who we are. It feels really good to discover that Clever Zebo is the company we set out to be.

Our reporting got smarter in 2017

I’m ashamed to tell you that until recently, our highly sophisticated reporting dashboard for each client was built as a spreadsheet in Google Sheets.

We’re not total idiots; it’s just that no out-of-the-box reporting solution met all of our clients’ needs. We had high standards, and made the decision to customize a report for every client just how we like it.

In Q1 we found our metric-laden Prince Charming, if you will. We introduced a new reporting technology that’s flexible and always 100% accurate. Boredom among marketing analysts at Clever Zebo has decreased 99%. Clients are digging the new dashboards.

Some other things we’re proud of

  • Our first-ever client is still with us
  • Several of our past clients re-hired us in 2017, which we take as a huge compliment
  • We helped an apparel company lift sales from Facebook Ads by 530%
  • We’ve learned from, vetted and tested several new ad platforms and exchanges in 2017; the advertising playbook continues to grow

Ok, yes. We do sometimes enjoy tooting our own horn. Who doesn’t? But we wanted to get this post in front of you to share how we’re feeling about the business these days.

Creating our new home online was a humbling experience. Getting all the details right always seems to take more time, patience and attention than my team and I expect. There were challenges and frustrations. But the process has also provided an opportunity for reflection and gratitude. Thanks for ruminating on the journey with us.

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